Another Bank Rant. Well, it’s been a while since the last one.

For reasons that aren’t particularly relevant to this rant, I had £500 in cash that needed paying into the bank. So I walked into the local branch of a bank where I have a current account. Let’s call it, ooh, the Nationwide. As I walked in, I realised I’d left my debit card at home, from paying bills online last night. Never mind, I thought. They know me in here, I’ve been using the place for twenty years, and I was in paying the mortgage only last week.

Nope. Doesn’t count.

When I announced my business, and explained that I didn’t have my card, the creature behind the counter asked if I’d got my account number. When I said no, she said, sorry, can’t do it. Data Protection.

If there’s one thing that really gets me going, it’s people telling me their company can’t be arsed to do what I, the customer, want them to do, because of “Data Protection”.

( I hate banks - cut for length )

Another Bank Rant. Well, it’s been a while since the last one.

For reasons that aren’t particularly relevant to this rant, I had £500 in cash that needed paying into the bank. So I walked into the local branch of a bank where I have a current account. Let’s call it, ooh, the Nationwide. As I walked in, I realised I’d left my debit card at home, from paying bills online last night. Never mind, I thought. They know me in here, I’ve been using the place for twenty years, and I was in paying the mortgage only last week.

Nope. Doesn’t count.

When I announced my business, and explained that I didn’t have my card, the creature behind the counter asked if I’d got my account number. When I said no, she said, sorry, can’t do it. Data Protection.

If there’s one thing that really gets me going, it’s people telling me their company can’t be arsed to do what I, the customer, want them to do, because of “Data Protection”.

( I hate banks - cut for length )