For reasons that aren’t particularly relevant to this rant, I had £500 in cash that needed paying into the bank. So I walked into the local branch of a bank where I have a current account. Let’s call it, ooh, the Nationwide. As I walked in, I realised I’d left my debit card at home, from paying bills online last night. Never mind, I thought. They know me in here, I’ve been using the place for twenty years, and I was in paying the mortgage only last week.

Nope. Doesn’t count.

When I announced my business, and explained that I didn’t have my card, the creature behind the counter asked if I’d got my account number. When I said no, she said, sorry, can’t do it. Data Protection.

If there’s one thing that really gets me going, it’s people telling me their company can’t be arsed to do what I, the customer, want them to do, because of “Data Protection”.

( I hate banks - cut for length )

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First off, please look at my shiny new icon! It's much more fun than banking. Note that the words are a direct quote, and the picture is not manipped in any way. I adore Green Day - they're sexy as hell, the lyrics are intelligent, the music is fantastic, and they slash themselves all the time.

And now back to the banking.


( A short rant on British banks )